10:58 am
Tue December 4, 2012

New Congressmen Prepare For Obscure Side Of The Job

Charlotte's newly-elected Congressmen, Richard Hudson and Robert Pittenger, must prepare to help individual constituents with federal agencies.
Credit Tasnim Shamma

Election season is a time of talking points, where politicians boast of their influence and often take simplistic stances on complex issues so they can be easily digested by the media and voters.

Less talked about is the unglamorous, but equally important part of the job that goes with being a Member of Congress: casework. A Member of Congress's district office helps constituents with problems with federal agencies, such as processing visas and passports or filling out Medicare paperwork.

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