Electricity Rates

The agreement calls for Duke to expand the use of battery storage in rural areas.
Duke Energy

Duke Energy has reached a deal with environmental and business groups that could limit how long it can charge customers for improvements to the energy grid in western North Carolina.  The partial settlement comes as Duke awaits a decision from regulators on a proposed 10 percent rate increase.

Duke Energy headquarters in Charlotte.
David Boraks / WFAE

Duke Energy and the state utility customer advocate have reached a partial settlement that would trim the size of the company's pending rate hike request for western North Carolina, including Charlotte.

Duke Energy headquarters in Charlotte.
David Boraks / WFAE

Duke Energy says it will pass along to customers some of the savings from new federal tax cuts that took effect Jan. 1.  In filings with utilities regulators in the Carolinas, Florida and Kentucky, the company says federal tax windfalls will go to reducing bills and offsetting future rate increases.

Opponents of Duke Energy's rate hike waved green paper to show support for a speaker at Tuesday's hearing in Charlotte.
David Boraks / WFAE

Duke Energy's request to raise electricity rates by 13.6 percent in western North Carolina got a chilly response from customers at a public hearing Tuesday night in Charlotte. Some worry about the monthly bill increases, while others say the company needs to share the blame and cost of what they see as past mistakes.

Coal ash is being excavated from Duke Energy's closed Riverbend coal plant on Mountain Island Lake.
David Boraks / WFAE

North Carolina Attorney General Josh Stein is opposing Duke Energy's request to charge ratepayers for the costs of cleaning up its coal ash dumps around the state.  

Duke Energy and the state's utility consumer advocates have reached a partial agreement on a rate increase for eastern North Carolina that's lower than what the company originally sought. But Duke and the advocates are still haggling over how much consumers should pay for coal ash cleanups at Duke's North Carolina power plants and hurricane recovery costs.

Lower-income customers of Duke Energy in North Carolina can now apply for energy-saving upgrades to their homes. A $20 million program funded by Duke Energy opened this week, the result of a deal Duke agreed to when it last raised rates.


The North Carolina Supreme Court is once again pondering how much you pay on your electric bill. The court heard oral arguments Monday about whether state regulators adequately considered customer finances when approving rate increases for Duke Energy in 2011 and 2013.


Duke Earnings Up In 4th Quarter

Feb 18, 2014

Duke Energy reported a 58 percent jump in profits in its fourth quarter earnings, partially due to lower costs and higher rates.


Duke Energy's Store Sells Sort-Of-Free Lightbulbs

Nov 20, 2013
Duke Energy website

Duke Energy is offering free lightbulbs when you order them online. Well, almost free. You can order lightbulbs for up to 92 percent off the retail price. The company's efforts to promote energy efficiency helps their bottom line.


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