One of the major issues facing social workers around the country is the high number of cases they must juggle. That results in heightened stress in an already stressful job and it is stress on the job that results in a very high turnover rate – that, in turn, leads to people being less likely to get the help they need. The director of the Mecklenburg County Department of Social Services is working to change this and we hear about those efforts.
Dr. Bob Herman-Smith - Associate Professor and Graduate Program Director at UNC Charlotte’s School of Social Work.
Peggy Eagan - Director of the Mecklenburg County Department of Social Services