http://66.225.205.104/CT20070508.mp3
UsabilityWe use computers every day. We also use appliances, tools, cars and a myriad of other objects and devices. There is an entire industry called "usability" that is devoted to making both hardware items and computers easier to use. GuestsDr. Heather Richter, Director of the HCI Lab at UNC-CharlotteSusan Dray, President of Dray and AssociatesJeffrey Grant, Innovater with Bank of America