Technology & Digital Life

All Tech Considered
4:54 pm
Mon July 21, 2014

1 Million Net Neutrality Comments Filed, But Will They Matter?

Complaints about Janet Jackson's Super Bowl halftime show performance of 2004 led to a record number of public interactions with the Federal Communications Commission. This year's net neutrality comments come in second.
Donald Miralle Getty Images

Originally published on Mon July 21, 2014 8:16 pm

The Federal Communications Commission received more than 1 million public comments on the issue of net neutrality during a five-month commenting period that ended Friday.

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Technology
1:53 pm
Mon July 21, 2014

Why Diversity In Tech Matters: 'People Solve Problems That They See'

Host Michel Martin talks to a roundtable of activists and innovators about the future of technology, and recruiting the next generation of African-Americans and Latinos into the tech field.

The Two-Way
7:44 am
Mon July 21, 2014

Book News: 'Big 5' Publishers Absent From Amazon's New E-Book Service

Originally published on Mon July 21, 2014 10:57 am

The daily lowdown on books, publishing, and the occasional author behaving badly.

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All Tech Considered
5:34 am
Mon July 21, 2014

Next To Silicon Valley, Nonprofits Draw Youth Of Color Into Tech

Taneka Armstrong, 20, is learning about different aspects of the tech industry — from coding to sales — through the nonprofit group Hack the Hood.
Aarti Shahani NPR

Originally published on Mon July 21, 2014 10:07 am

Twenty-year-old Taneka Armstrong wants to land a high-tech job, but her day starts at Taco Bell.

Armstrong stands behind a steel counter, making Burrito Supremes and ringing up customers. She counts pennies and quarters. She also gets orders from her bosses, who she says can be pretty condescending.

"They're just like, 'Oh, did you know that already?' Or, 'Can you do this?' " she says. "Yes, I've been doing it, for almost a year now."

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All Tech Considered
5:15 pm
Sat July 19, 2014

The Israeli-Palestinian Conflict, Remixed And Retweeted

A Hamas supporter holds her mobile phone during a public rally in Gaza City in March.
Said Khatib AFP/Getty Images

Originally published on Mon July 21, 2014 11:13 am

The deadly war in the Gaza Strip and Israel is being fought with rockets and guns. It's also being fought with tweets and viral videos.

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U.S.
5:05 pm
Sat July 19, 2014

An American Radio Station That's Saying 'Jambo' To Kenyans

Njoki Wa Ndegwa, left, mixes with fans of Jambo Boston Radio in Alabama last March. Jambo has become such a vital part of the Kenyan-American community it's touring the country, throwing big parties for its listeners.
Courtesy Jambo Boston Network

Originally published on Sat July 19, 2014 8:40 pm

There are about 100,000 people born in Kenya who are now living in America. Over the last 50 years, there's been a growing number of Kenyans immigrating to America. In fact, the number is doubling.

They live in clusters in Boston, Atlanta, Washington D.C., Dallas and in parts of the West Coast. They stay connected through a mix of old and new technology.

"We have truckers, we have taxi drivers, we have delivery van drivers and we spend our time learning by listening to what is currently happening," Davis Maina says.

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All Tech Considered
5:42 am
Sat July 19, 2014

Tech Week: Microsoft Layoffs, Comcast Call Hell And Call Of Duty

Comcast CEO Brian Roberts gestures as he speaks during a cable convention in Washington, D.C., in 2013. This week, his company drew scrutiny for an agonizing customer service experience.
Susan Walsh AP

Between the Comcast kerfuffle and big layoffs at Microsoft, we weren't at a loss for tech news this week. So here's what happened since your last wrap-up, from NPR and beyond.

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All Tech Considered
3:37 am
Fri July 18, 2014

Better Culture Could Have Prevented Viral Comcast Call

The call center of Zappos.com gets high marks from consumers for strong customer service.
Shashi Bellamkonda Flickr

Originally published on Mon July 21, 2014 11:13 am

This week, one man's customer service call to Comcast turned into a badgering — a simple request to cancel his service was repeatedly beaten back by the employee on the other end of the line. It was a familiar feeling for a lot of us, which perhaps explains why more than 4 million people have listened to it in less than a week.

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The Two-Way
8:33 am
Thu July 17, 2014

Microsoft Will Cut As Many As 18,000 Jobs

Originally published on Thu July 17, 2014 9:23 am

A large layoff is under way at Microsoft, as the technology company says it will cut 13,000 jobs in the next six months. All but 500 of the layoffs are related to the Nokia phone division the company acquired in April. Microsoft says it might shed as many as 18,000 jobs as it restructures itself.

The company says it will complete most of the layoffs by the end of this year, and complete the restructuring by next June.

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Environment
6:54 am
Thu July 17, 2014

Google Experiments With Mapping Climate Change

Originally published on Thu July 17, 2014 11:09 am

Transcript

RENEE MONTAGNE, HOST:

Google is trying out one way of mapping climate change. It has outfitted a few of its Street View cars with special sensors to measure methane. WNYC's Robert Lewis road the streets of Manhattan to see how Google is mapping pollution across the country.

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