Bank branch

Technology & Digital Life
10:04 am
Wed October 9, 2013

Banks Get Closer To An Actual, 'Automated Teller'

Bank of America's new ATM allows a virtual teller to speak with the user.
Credit Ben Bradford / WFAE

ATMs first appeared on street corners more than four decades ago and their basic function has remained relatively the same since.

“It’s like a bank that never closes,” a commercial for United California Bank announced in the 1980s, when ATMs were growing more common. “It makes your life a little easier, because anytime, any day of the year, it takes deposits and gives you cash.”

But to save on cost and attract a younger, plugged-in generation of customers, banks are finding new uses for the ATM that will change how we get our money.


Read more