Database Manager

WFAE is a fast-paced public radio station offering an exciting and creative work environment. We look for ambitious and dedicated people ready for challenges. We offer a generous benefit package and competitive compensation.

Across WFAE, we strive to:

  • Exemplify the highest levels of integrity and public trust.
  • Serve as a national and industry model of journalistic excellence.
  • Be doggedly committed to telling great stories and serving the public.
  • Succeed through teamwork, respect and collaboration.
  • Include diverse people, voices, thoughts and perspectives at every level of our work.
  • Value and reward creativity, curiosity and humor.
  • Be bold and take risks in service to journalism and our mission.
  • Enter every room with a spirit of generosity and gratitude.

If our work in engaging listeners with regional, national and international issues excites you, we want to hear from you.

WFAE seeks a professional database manager to oversee the organization’s member/donor systems. The ideal candidate will be able to oversee WFAE’s data migration to a Salesforce based data system, NGO Connect, and provide continued oversight of data integrity, list management, list pulls/segmentation, and data analysis.

Primary Responsibilities:

  • Oversight of all WFAE advancement systems including, but not limited to, WFAE member/donor database; WFAE email platform; WFAE donation forms, etc
  • Ensures that data input, exports and reporting are of the highest quality.
  • Secures database by developing policies, procedures, and controls.
  • Serves as station liaison with outside database vendors
  • Project lead for applicable data transitions/upgrades – ensures that transitions take place in a seamless manner and that appropriate staff members are trained
  • Provides regular reports to CFO, Executive Director of Advancement, and others.
  • Works closely with WFAE finance office to ensure accuracy of development data.
  • Serving as a key member of the WFAE advancement team, this individual works to ensure that fundraising and marketing goals are met or exceeded.
  • Case submission via NGO Connect database for technical issues and operational activities. (Must have a strong understanding of NGOC), ongoing queries and files pulls.
  • Collaboration regarding data overlays with external partners.
  • Manage non-membership email lists and uploads.
  • Contact with MSB regarding Kimbia online forms, NGO Connect and RedPoint technology.
  • Develop online donation forms and provide links for membership e-communications.
  • Other duties as assigned


  • 3 to 5 years database management experience required
  • Salesforce Experience Required
  • NGO Connect and Memsys Experience Preferred
  • Knowledge of public media business systems a plus


  • Bachelor’s degree or equivalent technical certifications preferred

  Required skills:

  • Strong analytical and organizational skills
  • Eye for detail and accuracy
  • Understanding of basic accrual accounting
  • Understanding of structured query language (SQL), data analysis, data modeling, insights analysis
  • Ability to create complex query definitions that allow data to be extracted and perform complex prescriptive queries
  • Knowledge of 'relational database management systems' (RDBMS), 'object oriented database management systems' (OODBMS) and XML database management systems

Please send cover letter and resume to with the title of the position in the subject line.