Database Manager

WFAE is a fast-paced public radio station offering an exciting and creative work environment. We look for ambitious and dedicated people ready for challenges. We offer a generous benefit package and competitive compensation.

Across WFAE, we strive to:

  • Exemplify the highest levels of integrity and public trust.
  • Serve as a national and industry model of journalistic excellence.
  • Be doggedly committed to telling great stories and serving the public.
  • Succeed through teamwork, respect and collaboration.
  • Include diverse people, voices, thoughts and perspectives at every level of our work.
  • Value and reward creativity, curiosity and humor.
  • Be bold and take risks in service to journalism and our mission.
  • Enter every room with a spirit of generosity and gratitude.

If our work in engaging listeners with regional, national and international issues excites you, we want to hear from you.

WFAE seeks a professional database manager to oversee the organization’s member/donor systems. The ideal candidate will be able to oversee WFAE’s data migration to a Salesforce based data system, NGO Connect, and provide continued oversight of data integrity, list management, list pulls/segmentation, and data analysis.

Primary Responsibilities:

  • Oversight of all WFAE advancement systems including, but not limited to, WFAE member/donor database; WFAE email platform; WFAE donation forms, etc
  • Ensures that data input, exports and reporting are of the highest quality.
  • Secures database by developing policies, procedures, and controls.
  • Serves as station liaison with outside database vendors
  • Project lead for applicable data transitions/upgrades – ensures that transitions take place in a seamless manner and that appropriate staff members are trained
  • Provides regular reports to CFO, Executive Director of Advancement, and others.
  • Works closely with WFAE finance office to ensure accuracy of development data.
  • Serving as a key member of the WFAE advancement team, this individual works to ensure that fundraising and marketing goals are met or exceeded.
  • Case submission via NGO Connect database for technical issues and operational activities. (Must have a strong understanding of NGOC), ongoing queries and files pulls.
  • Collaboration regarding data overlays with external partners.
  • Manage non-membership email lists and uploads.
  • Contact with MSB regarding Kimbia online forms, NGO Connect and RedPoint technology.
  • Develop online donation forms and provide links for membership e-communications.
  • Other duties as assigned

 Experience: 

  • 3 to 5 years database management experience required
  • Salesforce Experience Required
  • NGO Connect and Memsys Experience Preferred
  • Knowledge of public media business systems a plus

Education:

  • Bachelor’s degree or equivalent technical certifications preferred

  Required skills:

  • Strong analytical and organizational skills
  • Eye for detail and accuracy
  • Understanding of basic accrual accounting
  • Understanding of structured query language (SQL), data analysis, data modeling, insights analysis
  • Ability to create complex query definitions that allow data to be extracted and perform complex prescriptive queries
  • Knowledge of 'relational database management systems' (RDBMS), 'object oriented database management systems' (OODBMS) and XML database management systems

Please send cover letter and resume to careers@wfae.org with the title of the position in the subject line.